Managed Cloud Services

Unleash the Benefits of Managed Public Cloud

Simplify, optimize, and secure your cloud environment with OpsGuru’s Customer Reliability Engineering by Canada’s leading managed public cloud services provider.

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Experience Enhanced Reliability and Performance with Managed Cloud Services

Ensuring your cloud environment is optimized and operating reliably 24x7x365 doesn’t have to be a burden on your internal resources. OpsGuru’s Customer Reliability Engineering (CRE) focuses on the availability and reliability of your public cloud environments through incident-driven, operational, and technical support—backed by world-class managed cloud engineering expertise.

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What Our Clients Say

Working with OpsGuru enabled Next Insurance to focus on our business while leaving the cloud technology challenges to the OpsGuru team. It helped us to work with a secure and isolated infrastructure, automatic deployments, defined application lifecycles while keeping peace of mind that our infrastructure was built following the latest cloud best practices and years of operational knowledge.

Next Insurance Director, DevOps at Next Insurance

The Benefits of Managed Cloud Services

Operationalize Your Cloud Platform for Production

Operationalize Your Cloud Platform for Production

Leverage extensive expertise and resources to ensure your cloud platform is continuously optimized for performance, reliability, security, cost, and scalability.

Offset Skills Gaps

Offset Skills Gaps

Shift your engineering team’s focus to innovation and business growth as a dedicated team of skilled cloud engineers handles the intricate technical tasks of responding to incidents, and managing and optimizing your public cloud environments.

Gain Peace of Mind

Gain Peace of Mind

Your cloud workloads are continuously monitored, managed, and maintained by an experienced and dedicated team of cloud engineering professionals around the clock.

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Why Work With OpsGuru as Your Managed Cloud Services Provider?

Top Marks for CSAT

Leveraging our extensive expertise and hands-on experience in cloud management solutions, OpsGuru has a proven track record in managing and optimizing cloud environments successfully for many satisfied customers (with an average CSAT score of 10) across diverse industries.

24x7x365 Monitoring of Your Critical Cloud Services

As your managed cloud service provider, OpsGuru will become an extension of your engineering team to continuously monitor and manage your service availability and reliability 24x7x365, removing the on-call burden from your development and operations teams.

Maximized Production Workload Uptime

Leveraging market-leading SaaS solutions such as PagerDuty, ZenDesk, NewRelic and CloudWatch, all configured through DevOps automation, we ensure your critical workload's uptime.

Enhanced Managed Cloud Solutions

OpsGuru provides a comprehensive suite of solutions as part of our managed cloud services aimed at optimizing and securing your cloud environment. Our offerings include enhanced security measures and efficient incident response services to safeguard your cloud infrastructure.

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How OpsGuru Delivers Managed Cloud Services

When you work with OpsGuru, you will have a dedicated support team of cloud engineers (Engineering Pod) to provide incident-driven, operational, and technical support for your cloud infrastructure 24x7x365 to ensure your Service Level Objectives (SLO) targets are met or exceeded.

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Our Shared Responsibility Model for Managed Cloud

Customer Reliability Engineering Tiers

Our approach to providing managed cloud services includes solutions that allow you to adopt cloud services that meet your requirements and support your cloud transformation, cloud optimization, and innovation efforts. We offer partial or complete cloud management based on your needs.

FeaturesEssentialsEnhancedUltimate

AWS Support Management

24x7x365 Incident Response & Remediation

Services Performance Monitoring

Data Protection incl. Data Validation Drills

Annually

Quarterly

Monthly

Secure Access Management (RBAC/IAM)

Uptime, Domain & Certificate Expiration Monitoring

Security Audit Logs Management

Periodic Technical Cost Optimisation Reviews

Quarterly

Monthly

Periodic Well-Architectured Reviews

Quarterly

Monthly

Security Patching

Governance & Compliance Incident Response & Remediation

Named Engagement Manager

Add-ons (Optional)

OpsGuru is a Multi-Cloud Expert200+ Certifications Across All Major Clouds

AWS Partner logo.

Contact UsLearn more about how OpsGuru can help you take full advantage of the public cloud through our managed cloud solutions.

Frequently Asked Questions

What are cloud-managed services?

Cloud-managed services refer to outsourced services provided by a third-party provider to manage and operate your cloud infrastructure. With managed cloud services, your organization can offload the burden and responsibility of the day-to-day management, maintenance, and monitoring of your cloud resources so you can focus on your core business objectives and leverage the benefits of cloud computing without the need for extensive in-house expertise.

How familiar are your support engineers with my environment?

At OpsGuru, we employ a scalable pod model whereby you will have a dedicated pod of engineers to look after your cloud environment. This team knows and understands your environment intricately to offer rapid assistance and response.

Does OpsGuru support multi-cloud?

Yes, OpsGuru’s cloud engineers are multi-cloud certified engineers. No matter your cloud environment, our multi-cloud specialists have experience working across all major cloud platforms and can manage and optimize your cloud environment.