Managed Cloud Services

Cloud-managed services refer to partial or complete management of cloud resources by third-party managed cloud service providers. With managed cloud services, your organization can offload the burden and responsibility of the day-to-day management, maintenance, and monitoring of your cloud resources so you can focus on your core business objectives and leverage the benefits of cloud computing without the need for extensive in-house expertise.

Customer Reliability Engineering (CRE) is OpsGuru's unique branding for our managed cloud services. While the terms may differ, the essence of our offering remains the same: comprehensive and reliable cloud management solutions tailored to meet your specific needs.

A managed cloud service provider (MCSP) is a company that offers managed cloud services to businesses looking to offload the management, maintenance, and optimization of their cloud operations. These services typically encompass a range of tasks, including monitoring, security, performance optimization, and support, aimed at ensuring the smooth operation of IT environments hosted on cloud platforms.

When selecting a Managed Cloud Service Provider (MCSP), focus on their expertise, service offerings, reliability, security, scalability, and support. Look for a provider with a strong track record in managing cloud operations, ensuring their services align with your specific needs. Evaluate their ability to guarantee uptime, performance, and robust security measures to protect your data and applications. Additionally, ensure the MCSP can scale their services according to your business growth and provide responsive support and effective communication channels for ongoing management of your IT environments.

A CSP typically offers cloud deployment services, providing infrastructure, platforms, and software as a service. They enable organizations to migrate their operations to the cloud but often leave management responsibilities to the client. On the other hand, an MCSP not only facilitates cloud deployment and migration but also provides ongoing management and support services tailored to the client's specific needs. If you require assistance beyond initial deployment, such as ongoing maintenance, monitoring, and optimization of your cloud environment, opting for a managed cloud service provider would be beneficial, as they provide specific services designed to meet your requirements.

Determining whether you need partial or complete cloud management depends on various factors, including your organization's size, internal expertise, and specific requirements. If you have an in-house IT team with sufficient expertise to handle certain aspects of cloud management, partial cloud management may suffice. However, if you lack the necessary resources or expertise to manage your cloud environment comprehensively, opting for complete cloud management provided by a managed cloud service provider may be more beneficial. Consider factors such as workload complexity, scalability needs, and the importance of continuous monitoring and support in making your decision.

At OpsGuru, we employ a scalable pod model whereby you will have a dedicated pod of engineers to look after your cloud environment. This team knows and understands your environment intricately to offer rapid assistance and response.

Yes, OpsGuru’s cloud engineers are certified in multi-cloud. No matter your cloud environment, whether it be AWS, Microsoft Azure, or the Google Cloud Platform, our multi-cloud specialists have experience working across all major cloud platforms and can manage and optimize your cloud environment.

OpsGuru implements robust measures for disaster recovery and business continuity to ensure the resilience of your cloud environment. These measures typically include comprehensive backup solutions, automated failover processes, redundant infrastructure configurations, and regular testing of disaster recovery plans. Additionally, OpsGuru employs industry best practices to minimize downtime and data loss in the event of a disaster, safeguarding your business operations and ensuring continuity.